Omni Channel

With our unified Web/Mobile Development and Conversational AI capabilities, Octalas ensures a truly Write Once Run Everywhere (WORE) experience, enhancing accessibility and efficiency across all channels.

Omni Channel Banking Customer Experience

Frictionless, Embedded, Personalized, Secure Banking

Octalas Omni Channel Banking

AI powered composable banking services for customers, merchants, agents, staff & ecosystem partners

Octalas Omni-channel platform enables you to offer services across all channels, enabling seamless interactions with customers through our pre-built and proven solutions for Internet banking, mobile apps, and chatbots. This ensures consistent and convenient access to banking services across various touchpoints.

Our platform is the most comprehensive digital banking solution, incorporating over 220 pre-built customer journeys. Leveraging the efficiency of a low-code platform and integrating global best practices, Octalas Group empowers financial institutions to swiftly provide a diverse range of services while upholding the highest standards of functionality, security and user experience.

With our unified Web/Mobile Development and Conversational AI capabilities, Octalas ensures a truly Write Once Run Everywhere (WORE) experience, enhancing accessibility and efficiency across all channels.

Internet Banking
Frictionless Banking Transactions and payments on all Devices & Browsers.
Mobile Banking
Enhanced customer service experience across Android & iOS mobile/ tablets​
Smart Branch
AI powered journeys for branch and field staff for Onboarding, Customer service & recommendations
Conversational Banking
NLP and Generative AI powered multi-lingual conversational banking across webchat, mobile chat & social media channels​

Frictionless, Embedded, Personalized, Secure Banking

Go live in 12 weeks with Digital Banking Platform

Leverage pre-built, multilingual NLP chatbot with frictionless & secure customer transactions to enhance your reach

AI Engagement
AI powered engagement for proactive CX, in the moment recommendations & campaigns for cross/upsell, retention.​
Profile Data
Cummon profile accross all channels, system & products for true omni-channel, AI powered engagement
Secure
Bullet proof security powering leading financial institutions across the globe for secure transaction processing ​
Accelerators
220 pre-built journeys for fastest time to market for Retail and business banking. ​
Composable Platform
Build & orchestrate journeys across web, mobile and conversational AI channels. True Write once run everywhere omni channel experience.​
Digital Wallet
Inbuilt wallet for stored value or pass through transactions across payment rails. QR pay, P2P, Merchant management, General Ledger, Virtual Accounts​
Identify and Verification
Inbuilt secure ID&V for customers, employees, merchants, agents and ecosystem partners. ​​
Customer Service
Generative AI powered customer service with chatbot, agent handoff, case management, knowledgebase and employee co-pilot​

Let’s Collaborate with Us!

From an early stage start-up’s growth strategies to helping existing businesses, we have done it all! The results speak for themselves. Our services work.

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Contact Us!

Stone House Youghal, Cork, Ireland. Churchill Towers, Business Bay, Dubai, UAE.

Call us: (353) 15-6666-40

Mail: in**@oc*****.com

Mon – Sat: 8.00am – 18.00pm / Holiday : Closed