Sale Refund Reversal Pre-auth Cash back Gratuity / Tips Contactless Mobile payments – Apple Pay, Google Pay and Samsung Pay Chip & PIN Swipe / Magstripe cards Card Not Present / Over the phone Comprehensive End of Day reporting: – Sales by card type – Contactless sales by card type – Refunds by card type – Cash back totals – Gratuity / tip totals (including waiter totals if enabled)

Unplug power, wait for ten seconds and then reconnect. Check all cables are firmly connected or battery pack is firmly in place. Check internet or phone line is working.

Octalas card terminals come in three types: portable, mobile, and countertop. The model you need will depend on what sort of business you run and how you prefer to take payments.

All major debit and credit cards including Mastercard, Visa, and American Express (with a separate agreement.)

Yes. All our terminals are easy to install, and we provide freephone support should you have any issues.

Our mobile card terminal battery will last up to 8 hours on a single charge (when taking back to back payments). The battery life will last longer if not in constant use.

Yes. All our card terminals have contactless built-in including Apple Pay, Google Pay, and Samsung Pay.

This is the most frequently asked question that people have concerning the build of an IOS app . For us to tell you that, we will have to discuss your idea, business plans and everything in detail. The best way to get a quote is to contact us. But If you still need an estimate, we can say it is $30,000 on an avarage.

The solution to this question depends solely on the specification and the intended finished result. If the speed is important, we can draw in additional capital, or if costs are of interest, we can adjust the pace to allow the distribution of building costs, which naturally takes longer. The scale, scope and quality of the project, determine the total amount of time it takes to create an IOS application.

The more the better. Nonetheless, we also find that an initial discussion helps us to structure your requests better. Feel free to contact us!

We, of course, decide on the best and the most suitable platform once we understand your ideas. Nevertheless, our professional team of developers has worked with a wide variety of businesses and therefore, we can work on whatever technology works the best for you.

ML integration in your business can offer you several benefits like correct forecasts of sale, simplified marketing, real time decision making and also helps in identifying risk factors.

Fraud detection, process automation, Chatbots, Healthcare, Self-driving cars.

AI-as-a-Service or AIaaS is basically an outsourcing of AI services. AIaaS helps startups and enterprises to experiment, repeat and create several business processes without any investment upfront. This minimizes the risk factor.

A cafe needs a POS that can process transactions, track inventory, and create detailed reports. Without it, managing the business will be difficult and time-consuming. A system with accounting integrations can help a cafe calculate profit, run payroll, and simplify taxes. The best POS for a cafe will also show stock levels in real-time, down to the remaining ounces of coffee beans  

New coffee shops will want a POS that is affordable enough to handle small transactions but powerful enough to scale up as the business grows. The POS will need to have payment processing integrations, loyalty program apps, and excellent inventory management features. As the coffee shop gets more customers or expands, optional integrations can be added to keep up with the increased business.

With the right cafe point of sale, you can integrate with customer loyalty applications to boost sales. With an app like Loyalzoo, you can create digital customer loyalty cards and offer rewards for repeat spenders. Since these programs track customer buying habits, you can send out custom-tailored marketing offers.

A cloud-based POS can be accessed on any device. Some systems, like Octalas Epos, can also work with mobile apps to help with items like customer loyalty. Also, a handheld device with the POS mobile app can be used to take orders tableside and scan inventory for faster stock control.

A point of sale, or POS, system is a specialised computer system made up of a POS terminal and sales software that can conduct sales, handle inventory management, and streamline admin. The function of a POS system is to process your payments, create sales reports, and schedule staff and volunteers. You can increase the scope of your POS system with additional POS accessories, apps, and inventory management tools.

The best POS for non-profit and charity shop businesses is a system that offers a variety of features and functions, a user-friendly interface, and advanced business management tools. You may also benefit from a mobile device POS system that allows you to conduct transactions and check your Back Office from anywhere! Cloud-based systems like Octalas Epos offer greater flexibility in operating your charity. With Octalas Epos Payments, you can accept multiple payment types, such as mobile payments, credit and debit cards, and digital wallets. Expanding your operation with online revenue streams? With an Octalas Epos POS system, you can easily ...

In the complex environments faced by charity retailers or hospitality businesses, you need integrations that will simplify your day-to-day operations and let you focus on your fundraising events and your mission. First, your best option is to synchronise your charity retail POS system with one of our accountancy apps. This will streamline your financial admin and give you a better overview of your ingoings and outgoings. QuickBooks or Xero are excellent options, with millions of combined users worldwide. Then, a staff management app will help you handle the volunteers and staff members you coordinate daily. Ensuring their skills are best ...

There is no way to collect donations directly through your Octalas Epos POS. With our Open API app, you may be able to integrate your existing donation collection tool into your Octalas Epos POS solution. If you’d like to talk through your options, get in touch with our expert team.

A gym POS system is an all-in-one tool that helps streamline operations, reduce manual tasks, and improve client service for beauty and wellness businesses. A gym POS system can include software and different hardware – such as tills, tablets, and hand-held portable cash machines. In essence, gym POS software and hardware combine to create a system that helps businesses in the fitness industry manage their day-to-day operations more efficiently. It can easily handle scheduling classes and PT sessions, managing inventory, tracking sales, processing payments, and more. With gym POS software, owners can monitor their business performance and make informed decisions ...

Gyms are unique businesses in that they rely on membership fees instead of traditional revenues. A top-of-the-line point of sale (POS) system can help maintain your existing memberships while growing your customer base. Our suite of features includes the following: Inventory management Real-time sales and data analytics (that go far beyond the charts and graphs you’re used to seeing) Eliminating mistakes from manual keyed-in entries Powerful EPOS software that integrates with dozens of your favourite apps Integrations with major payment provider​s Plus a reliable transaction system

When it comes to managing your business, you have the option of using POS software with or without hardware. POS hardware typically includes a physical device, like a cash register or portable card reader. POS software is a digital solution installed on a computer, tablet or mobile device. For gyms and other fitness businesses, the best software should offer a comprehensive solution, including: Automated appointment reminders Client profile management Online booking and scheduling software Employee management (and be able to manage multiple personal trainers on one system) Marketing campaigns Customer relationship management (CRM) Reporting tools At Octalas Epos, we ensure ...

Octalas Epos Payments is a payment processing service that seamlessly integrates with your point of sale system. With Octalas Epos Payments, you can process payments and accept payments through various methods, including debit and credit card payments, contactless payments, and more. All payment processing is done through one provider, so you won’t have to worry about dealing with multiple companies for your payment needs.

There are many POS systems available for gyms, but the best one for your business depends on your unique needs. For example, A gym franchise with multiple locations would benefit most from the Octalas Epos Multi-site POS. Gym and fitness club owners should look out for advanced features such as online booking software, appointment scheduling software, customer management and payment processing, and loyalty programs. Additionally, they are designed specifically for fitness businesses, which means they offer tailored features to meet the specific needs of gyms and fitness clubs. Before selecting a POS system, make sure to consider your budget, business ...

Yes! Our user-friendly POS solution can be integrated with other third-party systems, accounting software packages, marketing platforms, online ordering integrations and more – and of course with other Epos Now devices! We strive to provide our customers with a more comprehensive system for managing your business operations more efficiently and effectively. By integrating with other systems, our POS solution can help you save time and reduce errors by eliminating the need for manual data entry and synchronisation across multiple platforms. Additionally, our solution provides real-time data syncing, ensuring that your information is always up to date and accurate. This results ...

The best EPOS system for convenience stores offers fast service when shoppers are in a hurry, and full control to merchants at all times. The best POS for convenience stores will account for a range of seasonal and staple items, food, and over-the-counter medicines. Your system should also host POS hardware, like integrated scales, to calculate the prices of produce and other groceries. To protect your business and customers, you should opt for a cloud EPOS system with secure payment processing. Traditional devices store your data locally, making them vulnerable to fire, theft, and other damage. A cloud system keeps ...

The best integrations for convenience stores will simplify business operations. To start, you should pair your system with accounting software to streamline bookkeeping. Next, you will want to add a digital receipt integration to cut paper costs and waste. Since convenience stores are staples of a community, your POS solution should tap into loyalty schemes and marketing platforms. These integrations will help you connect with your repeat shoppers to demonstrate how much they mean to you and to encourage them to continue visiting your store.

Our Epos cloud-based retail POS software stores all of your, and your customers’, data securely in the cloud with all the latest physical and electronic protections applied.

Octalas has a free plan and no hidden fees and no commission rates, as well as paid plans that start at $49. Unlike competitors, Octalas does not charge hundreds if not thousands of dollars for building your website, unlike most website builders.

Yes, Octalas offers clients a free online ordering option, which is fully integrated with the website. After designing your website and online menu, you can start taking food orders online.

You can use Octalas to build your restaurant website platform with minimal effort. After you’ve added your information and updated your menu, your website is ready to go live. Best of all, you can make changes to your website whenever you see fit, and without having to contact support.

No, your Octalas plan comes with website hosting and the SSL certificate, so you’re ready to set up your account and start building your website without paying extra.

Yes, Octalas provides restaurant owners with many integrated marketing tools and other features designed to attract clients and turn them into returning regulars.

All prices are calculated per location. Once you add more locations, you will need to buy a separate subscription for each location. Each location may have its own different plan, depending on its needs. Example: If your brand has three locations and you choose the basic plan for $49 for each of them, you will pay $147 and receive three separate invoices.

We’ll attempt to charge your card for the invoice over the next 7 days. Post this period, unpaid accounts will be locked, losing feature access. However, later payments will restore your account along with all its data and settings.

Most often, the bank rejects card payments despite having sufficient funds, due to lack of authorization for online transfers, exceeded limits, or temporary technical errors. In such cases: Check if online payments are enabled on your card. If not, enable this option. Verify if you haven’t exceeded the daily or monthly limit for online transactions. If you have, consider increasing the limit. The system will automatically attempt the payment again after a few hours. Alternatively, you can go to Settings → Payment Cards and manually retry the payment by pressing “Re-try payment.” If the issue persists, try using another card ...

You will need a device with internet access, such as a tablet, smartphone, or PC. Then, using a web browser, you can access our online admin panel to manage your orders. For tablets and smartphones, you can also install our dedicated mobile app for taking orders and manage your restaurant (iOS and Android)

Yes, we do. We are always open to talking with restaurant franchises and chains that have multiple locations. Contact us and we can work out a plan that works best for everyone.

Octalas is an all-in-one online software for restaurants that boosts your restaurant’s digital presence and helps you become independent from third-party ordering marketplaces. How do we do that? We offer flat-fee subscriptions instead of commission fees. You can create an online store for direct sales from your website. You can build or update your restaurant website. You can create your own branded mobile app and QR code menu. You can set up a loyalty program. You get access to all marketing tools to boost your sales and profitability.

Free trial give you access to all features of Octalas to test out Octalas without any strings attached for 7-days. There is no credit card needed to start the trial. If you have any questions, our responsive support team is happy to give you a hand on chat.

We accept any major credit cards (payment cards) like Visa, Mastercard, American Express and UnionPay. We also support wire transfers on request.

Yes. You can upgrade or downgrade your subscription at any time. Changing to a higher plan takes effect immediately. Octalas will issue an invoice covering the difference between the existing plan and the new one. On the other hand, plan downgrade or cancellation becomes effective at the end of the current billing period.

The billing cycle starts on the day of your subscription plan purchase and repeats on the same day of each month. The billing period always lasts for a full month, regardless of the number of days in that month.